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What's New at FamilyFirst Bank Massachusetts
  Jun 1, 2014
Merger of FamilyFirst Bank with North Brookfield Savings Bank Complete, Effective June 1, 2014
North Brookfield Savings Bank is excited to announce that the merger of FamilyFirst Bank with and into North Brookfield Savings Bank is now complete, effective June 1, 2014. The combined bank will operate under the name and charter of North Brookfield Savings Bank.
  Jun 1, 2014
Your deposits are now insured by Depositors Insurance Fund (DIF).
Your deposits will continue to be insured by the FDIC. Deposits in excess of FDIC coverage that were previously covered by The Share Insurance Fund (SIF) will be fully covered by The Depositors Insurance Fund (DIF). In other words, all deposits will be fully insured by the FDIC and DIF.
  Jun 1, 2014
FamilyFirst Bank is a division of North Brookfield Savings Bank

Click to view the FamilyFirst Bank
Products and Services Guide (pdf)


Welcome to FamilyFirst Bank
A Division of North Brookfield Savings Bank

Important Information and Dates:

Over the conversion weekend July 26 – 27, 2014 we will be combining the FamilyFirst Bank and North Brookfield Savings Bank systems to make your banking experience more convenient. It is our goal to make the merger transition as seamless as possible. Regrettably, there may be interruptions in some services in order to make these changes.

Monday, July 21: All FamilyFirst Bank ATMs will be unavailable for 24 hours due to a system conversion.

Monday, July 21 - Monday, July 28: FamilyFirst Bank ATM’s will not be able to accept deposits at any ATM locations from July 21, 2014 until July 28, 2014.

Friday, July 25 - Monday, July 28: There will be an interruption to your Online Banking, Bill Payment and Telephone Banking during the conversion.

Saturday, July 26 & Sunday, July 27: All branches will be closed for full system conversion.

Monday, July 28: All branches will re-open with North Brookfield Savings Bank signage in place. You may bank at all NBSB branches located in North Brookfield, East Brookfield, Ware, Belchertown, Palmer and Three Rivers Village of Palmer.

Since 1920, FamilyFirst Bank has taken a personal interest in you and your family’s financial well-being. As promised in our Customer Bill of Rights (pdf) , we believe that banking with us should always be convenient, affordable and friendly. That’s where we differ from many larger financial institutions. Because of our small size, we have a level of flexibility and a personal touch that larger banks can’t match. Our customers often tell us how well they are treated, and many have banked with us for their entire lives.

As your advocate, we’ll help you to make the right financial choices, whether it’s for a home loan, a deposit account or to help finance your business. As our name suggests, we want you to feel like part of our “family.” Please stop by and say hello. We’ll be ready to serve you when you need us.

Formerly Ware Co-operative Bank, and known to many as Ware Co-op or Ware Coop, FamilyFirst Bank is based in the Western Massachusetts community of Ware with branch offices located in the Three Rivers Village of Palmer and East Brookfield.

FamilyFirst Bank does not initiate customer contact to request personal or account information via E-Mail or the Internet.